The Engineering Office (EO) provides architectural, engineering, and design services for large commercial projects in Dubai. EO manages approximately 60 construction projects of varying sizes simultaneously. As part of their core capability, EO’s in-house team and external consultants (if required) review construction-related technical submittals to ensure the design standards. On a yearly average, they handle 11,000 documents. EO embraced innovation and digital collaboration by integrating zipBoard into their DMS and SAP ERP system. This integration improved their document management, resulting in remarkable improvements. zipBoard is a cloud-based document review and collaboration platform that enables teams to markup, annotate, and discuss documents in real-time.

EO's existing document-handling process posed several challenges: - Circulation of physical copies. - Lengthy communication cycles, hampering document review. - Human-intensive processes with no real-time reporting. - Difficulty in tracking revisions and change logs. - Potential delays in reviewing documents within fixed SLAs

Manual document management and collaboration

- EO's efficiency in managing technical submittals skyrocketed, witnessing an impressive 80% increase. - Document review and processing time was reduced from an average of 5 days to just 1 day, showcasing the transformative impact of the integrated system. - EO seamlessly handled the influx of 11,000 documents annually without previous bottlenecks and delays.

What Does Integrating zipBoard with SAP ERP mean for SAP Clients? - Seamless API integrations - Ability to annotate and review documents without moving them to another server - Having one common and secure source to review and manage documents - Real-time feedback from both internal and external stakeholders - Automated reporting - Document version control and tracking tasks ..and more

- EO consistently met or surpassed Service Level Agreements (SLAs) for document reviews. - Compliance rates soared from 60% pre-integration to an impressive 95%, reducing the risk of project delays and penalties. - EO experienced improved real-time tracking and automated reporting. - The ability to generate project status reports in minutes highlighted the profound impact of integration on reporting efficiency and decision-making. - EO achieved substantial cost savings and contributed to environmental sustainability by reducing paper usage by 80%. - This reduction not only led to 75% cost savings but also aligned with eco-friendly practices, demonstrating EO's commitment to sustainability.